FAQ's

How long does it take to receive my order?

All Lion Legion products are custom printed on demand. Production takes around 2-3 business days (we need to give the ink time to dry), after which your order is dispatched from the closest print facility in the UK, USA, Europe or Australia.

Total time from order to door is typically 5 to 8 business days for most UK and USA customers. Delivery time after dispatch depends on your location and local courier.

Do you ship worldwide?

Yes. Lion Legion ships to customers around the world. Where possible, your order is produced and dispatched from the print facility closest to you, whether that's in the UK, USA, Europe or Australia.

For some countries, your order may still need to ship internationally. Delivery times can vary depending on local postal services, customs clearance and in-country carrier delays.

How long does international delivery take?

International delivery from Lion Legion typically takes 5 to 10 working days after dispatch. Some destinations take longer due to customs checks or local carrier delays.

For country-specific delivery estimates, visit our Shipping Rates page.

Can I track my order?

Yes. Once your Lion Legion order has been dispatched, you will receive a tracking link by email. If you haven't received it, check your spam folder first, then email us at support@lionlegion.co.uk with your order number.

Where are your products made?

Lion Legion products are printed and fulfilled at professional print facilities in the UK, USA, Europe and Australia. The garments are sourced from established suppliers across major manufacturing regions worldwide.

As a veteran-owned family-run business, we work with partners who take ethical sourcing and responsible manufacturing seriously.

What should I do if my order is wrong?

If your Lion Legion order arrives with the wrong product, size, colour or design, email us at support@lionlegion.co.uk with your order number and a clear photo of what you received. We will sort it out.

Why have I not received my order confirmation?

Order confirmation emails are sent automatically after purchase. The most common cause of a missing confirmation is a typo in the email address entered at checkout.

Check your spam or junk folder for an email from support@lionlegion.co.uk. If it's not there, contact us and we'll look into it.

How do I request a refund?

If you're not happy with your Lion Legion order, email support@lionlegion.co.uk first. Our support team handles most issues quickly and will always try to find the right resolution.

If you paid via PayPal, please contact us before opening a dispute. Disputes lock the payment and can slow down the resolution process considerably.

How do I contact you?

Email us at support@lionlegion.co.uk and we'll get back to you as quickly as we can. If your question is about an existing order, please include your order number so we can help faster.